Get to know Pepper Money
We were established in 2000 to help Australians achieve their financial dreams by providing flexible financial solutions that factor in the ups and downs of real life. Since then, we’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand.
Our mission
Our mission is to help people succeed and we do this by focussing on the underserved and undervalued segments.
The home of loan options
Over our 24 years there’s a lot that we have been proud to achieve, the biggest being that we’ve helped over 530,3041 Australians achieve all sorts of goals with the support of our ever-expanding lending options.
What's a non-bank lender?
Wondering exactly what a non-bank lender is? Put simply, we're a finance provider that isn't a bank. This means that since we aren't a deposit-taking institution, our loans aren't funded by customer deposits. Instead, our loans are funded through debt capital markets – marketplaces for money invested in lending.
The way you can tell how a non-bank is viewed by the markets is in their Loan Servicer ratings. We’re proud to say that we’ve had a 'Strong' Residential Loan Servicer rating since January 2012 and we’re included on S&P’s Global Select Servicer List. And more recently, we listed on the Australian Securities Exchange (ASX) in May 2021. So, everything we do is fully transparent.
Helping our real life customers succeed
Corporate Information
Keeping an eye on the planet
We've always striven to support sustainable environmental initiatives - ensuring we're doing our part for the planet. In 2021, as part of our 21st Birthday Celebrations, we planted 7 hectares of protected forest across in the countries we operate; Australia, New Zealand and the Philippines.
We also established a seedling nursery to help us plant trees throughout Australia and New Zealand for many years to come.
All while making a real difference in the community
We’ve partnered with community-based organisations such as Women’s and Girls Emergency Centre (WAGEC), which provide support and shelter for women experiencing homelessness, domestic violence and other disadvantage, and Panthers on the Prowl, which provides mentorship and better opportunities for young people in Western Sydney.
Our sponsorships align to our company values and play an active role in supporting their respective communities. That’s why we’re the Major Partner of the Wests Tigers NRL and NRLW teams and as part of that, support their 'Healthy Relationships' community program. In the past, we were the Co-Principal Club and Community Partner of St Kilda Football Club.
So why don't you join us for the ride?
We’re always on the lookout for talented and engaging professionals who embody our core values of can-do, balanced and real. After all, this is the foundation of how we deliver on our promise to help everyday Aussies and Kiwis. Our staff agree, with an employee engagement index of 80% in 2021 – we're in the top 10% of high performing companies globally. We make sure we give back and reward your success.
Check out our graduate program if you’re starting your career or find out more about how we can help you take the next step in your career by looking at our current vacancies.
Let's work together
We don't just aim to surprise and delight our customers. Our backbone is a dedicated network of brokers and asset finance introducers who we work with to further each other's business. We also partner with third-party servicing providers to provide back-end behind-the-scenes functionality.
Reach out today and let's see how we can help each other succeed.
Frequently Asked Questions about Pepper Money
We’ve gathered answers to the most common questions about Pepper Money. Dive into the FAQs below to discover more about who we are and how we can support your financial journey.
Pepper Money Limited listed on the ASX in May 2021 and is 60.55% owned by Pepper Group ANZ Holdco Limited (“Holdco”). Holdco is an independently wholly-owned subsidiary of Pepper Global Topco Limited (“Topco”).
Want to know more? Visit our shareholder centre.
No, Pepper Money is not a bank. It is one of the largest and most trusted non-bank lenders in Australia and New Zealand.
What is a non-bank lender? A non-bank lender is a finance provider that isn’t a bank. Unlike banks, non-bank lenders do not take deposits from customers. Instead, they fund their loans by pooling together debt and selling it to institutional investors.
Learn more about non-bank lenders.
The Chief Executive Officer Of Pepper Money is Mario Rehayem. Mario was appointed CEO of Pepper Money in 2017 and is responsible for the strategy and oversight of Pepper Money’s businesses across Australia and New Zealand.
Learn more about Pepper Money’s Leadership team.
You can contact Pepper Money in several ways:
- Phone: Call us at 137 377.
- General Enquiries: Visit our Contact Us page.
- New Home Loan Enquiries: Fill out the form on our Home Loans Enquire Now page.
- Need help with loan repayments: Visit our Financial Support page
- Have a complaint or feedback: Visit our Complaints Policy and Process page
Following a corporate restructure in 2021, Pepper Money Limited became an ASX listed company which operates in Australia and New Zealand. Pepper Money Limited uses the ‘Pepper Money’ name and logo under license, which are registered trademarks of Pepper Group Assets (Australia) Pty Limited.
The Pepper Group also has a presence in several other countries, including:
- South Korea (Pepper Savings Bank)
- Spain (Pepper Money Spain)
- United Kingdom (Pepper Money UK)
- Singapore (Pepper Global Singapore)
- Indonesia (Pepper Indonesia)
For more details, you can explore the Pepper Money global network on the Pepper Global website.
