Latest security alerts

Stay up to date with the latest scams and fraud warnings for Pepper customers.

Learn more

Staying safe online

Keep up with the latest security information, safety tips and other useful information to protect you and your assets online.

Cyber safety tips for you
Cyber safety tips

Protect yourself and your money. Check out our cyber safety tips to stay safe online.

Report suspicious activity
Report suspicious activity

Spotted a scam, or unusual activity in relation to your Pepper loan?

We take privacy seriously
We take privacy seriously

Our Privacy Policy outlines our commitment to protecting your personal information.

How we protect you
How we protect you

Safeguarding your data and personal information is important to us at Pepper Money.

Security contacts

Need assistance?
Call Customer Service on 137 377 Monday to Friday between 8:00am and 6:00pm to:

  • Report a suspicious Pepper message
  • Report unusual activity or unauthorised use of your Pepper account
  • Report identity fraud

You can also report unusual or suspicious activity by emailing us at

Lost or stolen Visa debit card? Contact the card provider Indue on their 24-hour Visa Card Emergency Hotline 1800 621 199. For more help with your Visa Debit Card click here.

Additional Cyber security resources

There are a number of government and not-for-profit initiatives and resources that provide information and updates about cybersecurity risks, trends and staying safe online.

You may also want to register for Stay Smart Online Alert Service, an Australian Government initiative service designed to alert you of new online threats as they are identified.