Latest security alerts
Stay up to date with the latest scams and fraud warnings for Pepper customers.
Watch out for COVID-19 themed scams
The coronavirus epidemic has led to a rise in online scammers using fake emails and texts, taking advantage of consumer fears. It's now more important than ever to be vigilant and know how to identify phishing messages to stay protected.
Staying safe online
Keep up with the latest security information, safety tips and other useful information to protect you and your assets online.
Protect yourself and your money. Check out our cyber safety tips to stay safe online.
Spotted a scam, or unusual activity in relation to your Pepper loan?
Our Privacy Policy outlines our commitment to protecting your personal information.
Safeguarding your data and personal information is important to us at Pepper Money.
Security contacts
Need assistance?
Call Customer Service on 137 377 Monday to Friday between 8:00am and 6:00pm to:
- Report a suspicious Pepper message
- Report unusual activity or unauthorised use of your Pepper account
- Report identity fraud
You can also report unusual or suspicious activity by emailing us at reportscam@pepper.com.au
Lost or stolen Visa debit card? Contact the card provider Indue on their 24-hour Visa Card Emergency Hotline 1800 621 199. For more help with your Visa Debit Card click here.
Additional Cyber security resources
There are a number of government and not-for-profit initiatives and resources that provide information and updates about cybersecurity risks, trends and staying safe online.
You may also want to register for Stay Smart Online Alert Service, an Australian Government initiative service designed to alert you of new online threats as they are identified.
Cyber security tips
How to keep you and your family safe online
7 steps to avoid falling victim to card fraud
Protecting your identity 101
Read more cyber security tips.