As the year comes to an end we wanted to take a moment to wish you happy holidays, and a great 2018!
Please note our office hours will differ slightly over the festive season:
|22 December 2017||Close 1:00pm (AEDT)|
|25 December 2017 (Christmas Day)||Closed|
|26 December 2017 (Boxing Day)||Closed|
|27 December to 29 December 2017||Normal office hours (AEDT)|
|01 January 2018 (New Year's Day)||Closed|
|26 January 2018 (Australia Day)||Closed|
There will be no changes to our payment processing times, with Loan Service Net available to our home loan customers each business day of the holiday period.
Pepper Money will endeavour to assess/fund new home loans on each business day, however.
- New applications submitted on the 22nd of December, may not be assessed until the next business day.
- Settlements booked to settle on the 22nd of December must occur prior to 2pm (AEDT).
- New personal loan applications submitted on the 22nd of December, may not begin the 48hr assessment period until the next business day.
- Settlements funds booked to settle on the 22nd of December may not be distributed until the next business day (must occur prior to 2pm (AEDT)