The story behind the Customer Conversion Toolkit
At Pepper Money, we're in the business of helping people succeed.
However the reality is that 6 in 10 eligible specialist loan borrowers are still missing out on a finance solution when we know that they are eligible for the sorts of loans we offer. But it’s called ‘specialist lending’ for a reason. It takes time to learn a new lenders products and policies. And we know time is what you don’t have more of.
So we asked ourselves, what if we could give you that time back? What if we could make the whole process of checking out whether someone was eligible for a specialist loan incredibly easy?
So we designed you the Customer Conversion Toolkit.
About Pepper's Customer Conversion Tools
To help you identify a genuine solution when you know your customer probably won't fit the criteria of a bank loan.
A proven approach to successful positioning of a specialist home loan with a customer who may not have been expecting this type of solution.
Provides an on-the-spot indicative offer after intercepting back channel messages on the original application that is about to decline.
Pepper Money's guide on Real Life Loans for the real lives people live.