The story behind the Customer Conversion Toolkit

At Pepper Money, we're in the business of helping people succeed.

However the reality is that 6 in 10 eligible specialist loan borrowers are still missing out on a finance solution when we know that they are eligible for the sorts of loans we offer. But it’s called ‘specialist lending’ for a reason. It takes time to learn a new lenders products and policies. And we know time is what you don’t have more of.

So we asked ourselves, what if we could give you that time back? What if we could make the whole process of checking out whether someone was eligible for a specialist loan incredibly easy?

So we designed you the Customer Conversion Toolkit.

About Pepper's Customer Conversion Tools

product selector helps identify a genuine solution for customers who don't fit a bank's criteria
Pepper Product Selector

To help you identify a genuine solution when you know your customer probably won't fit the criteria of a bank loan.

5 step process is successful positioning approach for customers who may fall under a specialist home loan
Pepper's 5 Step Process

A proven approach to successful positioning of a specialist home loan with a customer who may not have been expecting this type of solution.

pepper resolve provides an on-the-spot indicative offer on the original application that is about to decline
Pepper Resolve

Provides an on-the-spot indicative offer after intercepting back channel messages on the original application that is about to decline.

Alternative Lending Marketing Toolkit
Alternative Lending Marketing Toolkit

An online collection of marketing wisdom with an alternative lending focus, created to help you to reach a broader range of customers and convert more business. 

a touch of pepper human when you can get what you need to know by phone
Pepper Teams

In minutes by phone, you get what you need to know. How novel.

pepper money's guide on real life loans
The Little Book of Real Life

Pepper Money's guide on Real Life Loans for the real lives people live. 


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