Whether you’re having difficulty meeting your financial obligations today or trying to get organised for changes coming up, these guides can help you understand how your credit report will be impacted if you miss repayments or enter into a financial hardship arrangement with us.
We're here to help
We have guides you can read depending on your situation.

You want a better understanding of what’s in your
credit report?
You’re trying to interpret your Repayment History Information.

You expect to miss one or more loan repayments soon
your account is already overdue, and
You have told us you intend to restart your repayments soon.

You are having trouble making loan repayments and we’ve agreed to your temporary hardship request.

You are experiencing financial hardship and we’ve agreed to vary your loan agreement to help you get through your hardship.