We want to make it easier for you to receive your statements and other correspondence via email and SMS, rather than by post.
If you change your mind, you can switch back to paper any time you like.
Over time we’ll start sending you more communications, including statements, digitally.
Here are some handy FAQs you should read:
Pepper Money is a licenced credit provider for home, car and personal loans. Find out more here.
By opting in, you’ll receive more communications from us electronically rather than receive a paper document in the mail.
If you have a home loan with Pepper or one of our affiliates for which Pepper is the credit provider, you will be eligible to opt in too.
If you have a home loan with Pepper or one of our affiliates for which Pepper is the credit provider, you will be eligible to opt in for digital communications.
You’ll start to receive more communications from us electronically once you’ve provided your consent.
We are currently running a campaign to encourage customers to start receiving communications from us electronically.
The email is valid, provided the email you received came from:
campaigns@digital.pepper.com.au
If you details change in future, please Contact us and we will update your details.
Don’t worry, if we have been unable to send your notification electronically, we will post communications out to the physical address we have on file for you instead.
Yes. You can go back to receiving paper notices, statements and communications at any time by getting in touch with us.
You’ll need an up-to-date version of a standard web browser.
For instance, on Windows, you will need Google Chrome or Microsoft Edge.
We recommend using the default browser for your device or using a mainstream browser, all of which are available from your relevant App store.
Alternative browsers which use the latest version of WebKit, Blink, or Gecko, whether directly or via the platform’s web view API, are not explicitly supported but will likely work.
Mobile Devices
Generally speaking, the latest versions of each major platform’s default browsers will work. Note: that proxy browsers (such as Opera Mini, Opera Mobile’s Turbo mode, UC Browser Mini, Amazon Silk) are not supported.
Chrome | Firefox | Safari | Microsoft Edge | |
Android | Supported | Supported | N/A | Supported |
iOS | Supported | Supported | Supported | Supported |
Windows 10 Mobile | N/A | N/A | N/A | Supported |
Desktop Browsers
Similarly, the latest versions of most desktop browsers are supported.
Chrome | Firefox | Safari | Internet Explorer | Microsoft Edge | |
Mac | Supported | Supported | Supported | N/A | N/A |
Windows | Supported | Supported | Supported | Works but not recommended | Supported |
If you have received and deleted this request, please contact us.
At this stage our focus is on transitioning our mortgage customers. Car loans will follow in the future.
Please accept our apologies. If you are having any issues, please contact us.
The link will be active for the duration of the campaign but for security reasons we will expire the link at the end of the campaign.
Each link is personalised so that we can ensure your privacy is upheld.
If you have deleted yours or thrown it away, please contact us.
Customers will need to provide consent themselves. This is because it is their decision, and they will need to be aware of how their communications will now be delivered.
