Thanks for submitting your request

One of our Customer Assist consultants will contact you regarding your request for assistance.

Please note we are currently experiencing high volumes of enquiries and will aim to contact you within 5 days. Thank you for your ongoing patience during this busy period.

Next steps:

  1. Pepper Money will not automatically suspend your payments as a result of submitting this form. We will call you first to understand more about your current situation, and your ability to make repayments on your loan. If your next loan repayment is due within the next 5 working days and you are unable to pay it, please call us on 1300 650 931.
  2. We will discuss assistance options available to you. Please be aware that some assistance options may mean you end up paying more interest over the life of your loan.

Please take the time to read about the hardship process and repayment holiday terms here in our Fact Sheet or try our home loan repayment deferral calculator.

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