Natural Disaster Financial Relief Options

Middle aged couple reflecting on the recent bushfire disaster

2020 has been a difficult start to the year, with the COVID-19 pandemic, bushfires, and natural disasters. If you have been affected please call us on 1800 356 383 to talk about financial relief options in relation to your loan with us.

Pepper Money is committed to helping financially affected customers. 

In the event you have been impacted, we encourage customers to talk to us directly on 1800 356 383 and our team will work with you to discuss available options and offer a solution that is most suitable for your circumstances based on the information you provide us.

We offer a number of payment options which are specifically designed to cater for a customer's changing circumstances. These may include:

  • Repayment holidays
  • Postponement of payments and fees
  • Loan variations
  • Redraw of funds

Additional Support

  • For more information on Coronavirus support for Pepper Money customers, click here
  • Pepper Money has committed approximately $250,000 in bushfire relief over the next two years, through a series of short-term and longer-term initiatives that will assist affected communities. Read more about it here.


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