Natural Disaster Financial Relief Options

Middle aged couple reflecting on the recent bushfire disaster

We understand the impact that unexpected events like floods, bushfires, and other natural disasters can have on your financial circumstances.

Pepper Money is committed to helping financially affected customers. 

If you are experiencing financial difficulty and are unable to afford your loan repayments, groceries or general daily expenses, please apply for financial assistance here or contact us on 137 377 to talk about the financial relief options available to you.

Our Financial Assistance team are available Mondays to Fridays, 8:30am - 5:30pm (AEST/AEDT).

We offer a number of payment options which are specifically designed to cater for a customer's changing circumstances. These may include:

  • Repayment holidays
  • Postponement of payments and fees
  • Loan variations
  • Redraw of funds

Additional Support

  • For more information on the financial assistance we offer Pepper Money customers, click here
  • Pepper Money has committed approximately $250,000 in bushfire relief over the next two years, through a series of short-term and longer-term initiatives that will assist affected communities. Read more about it here.


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