My Pepper Money: Access Your Loan Account Online

Access your loan account online

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  Accessing My Pepper Money  |    Homepage  |    Loan Account Details 

 

My Pepper Money is our customer platform, giving you greater control over you loan with us. It allows you to view your up-to-date loan details, transaction history and the ability to change your payment and personal details.

 

How can I access My Pepper Money?

You can access My Pepper Money from your smartphone, computer or tablet. Just visit my.peppermoney.com.au or click the ‘login’ button across our site.

Is it secure?

Sure is. You’ll need to login with your details provided on settlement, or when your account was transferred over. For added security, we’ll also send a one-time-passcode to your registered mobile number each time you login. You’ll need to provide this code to access your account details.

What can I do on My Pepper Money?

Welcome to your new homepage. Let’s take a look around.

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1

Loan Cards
On your loan card(s), you’ll see a summary of your next payment date, your outstanding loan balance, and your progress towards paying off your loan.

2

Quick Actions
We’ve provided quick actions to our online self-service options allowing you to; manage your direct debit details, update your payment frequency, view your transaction history and your user profile.

3

News and offers
Here’s a selection of insightful articles from the team at Pepper; we’ll provide regularly updated money management tip to help you on your loan journey. There might just be a special offer in here every now and then, too.

4

Need help?
There’s no harm in asking for help. Here’s a selection of commonly asked questions about managing your loan.

 

Your detailed loan account

You can quickly view your loan account details and transaction history by clicking on ‘Accounts’ in the header, ‘View loan details’ on your loan tile or ‘View transactions’ under quick links on the homepage.

Here you’ll be able to see more about your loan with us. Key information you can see:

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1
Your progress towards paying off your loan
2
The due date and direct debit amount of your next payment
3
The amount outstanding on your loan balance
4
The initial amount you borrowed from us
5
The date your loan commitment will end
6
Your repayment frequency (this can be changed by clicking on ‘Manage payment frequency’)
7
Your account number (You’ll need to quote this if you call us)
8
Detailed view of each transaction on your loan account
9
Quick actions to change your direct debit details, manage your payment frequency and view a payout figure.

 

What’s coming up

We’ll be continuing to update My Pepper Money with new functionality over the coming months. Keep checking back for more ways to manage your loan with us. 

What if I still want to speak to someone?

Don’t worry – we still love a good chat too. You can call our customer service team on 137 377 Monday to Friday, 8am – 6pm AEST.

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